Riotoro Warranty

Limited Hardware Warranty

All of our hardware comes with product specific limited warranty and up to 90 days of complimentary telephone technical support.

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Extended Warranty

All of our hardware comes with product specific limited warranty and up to 90 days of complimentary telephone technical support.

To extend your coverage further, purchase the RIOTORO + Protection Plan. With accindental damage protection to save time and effort when you plan for accidents. Accidental Damage delivers coverage you can count on for drops, spills, and surges. It includes:

Streamlined claim process.
No extra fees or deductible.
Liquid spilled on or in the unit
Drops, falls and collisions
Electrical surges
Damaged or broken LCD due to a drop

however it excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage.

Coverage is limited to 1 qualified incident per contract year.

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Frequently Asked Questions

How do I get help to fix my device?

If you are experiencing issues with your device and want to file a claim or get support, contact us.

Where can I find available Support Services for my devices?

You can find your Support Services on the product page for your devices or get support, contact us.

When do my Support Services expire?

The length of coverage is specific to the model, it is stated in the product page, user manual or get support, contact us.

Where can I renew my Support Services?

Depending on the age and model of your device, you may be able to extend your Support Services. If your device is no longer eligible, there may be other options available, please contact support, contact us.

Check your renewal eligibility here.

Is there a way I can upgrade my Support Services?

Depending on the model of your device, there may be support upgrades available. Please contact support, contact us.

How do I cancel my subscription?